1. Information we may collect
When you contact us, request a quote, or discuss a project, we may receive information such as your name, telephone number, email address, project location, site details, budget direction, timeline, and any information you include in your message.
2. How we use information
We may use personal information to respond to enquiries, evaluate potential projects, prepare estimates or proposals, coordinate consultations, provide requested services, maintain business records, improve the website, and meet legal or regulatory obligations.
3. Website and technical information
Our hosting provider may generate standard server logs, such as IP address, browser type, device information, referring page, and access time. If analytics or additional website tools are introduced, this policy may be updated to describe them.
4. Consent and limited collection
We aim to collect only information that is reasonably needed for the stated purpose. By voluntarily providing information through the website, telephone, email, or another channel, you consent to its use for the related enquiry or business purpose, subject to applicable law.
5. Sharing and service providers
Information may be shared with service providers, trades, consultants, insurers, professional advisers, or authorities when reasonably necessary for a project, business operation, legal requirement, or with your consent. We do not sell personal information.
6. Safeguards and retention
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. Information may be retained for as long as reasonably necessary for the purpose collected, business records, dispute resolution, insurance, taxation, or legal requirements.
7. Access, correction, and questions
You may contact us to ask about personal information held by the company, request a correction, withdraw consent where applicable, or raise a privacy concern. Some information may need to be retained where required or permitted by law.
8. Updates to this policy
We may revise this policy when our website, business practices, service providers, or legal obligations change. The effective date shown above identifies the current version.